Refund Policy
Last updated: March 31, 2026
14-day refund window
We offer a 14-day refund policy on all purchases. If you are not satisfied with your subscription, contact us within 14 days of purchase for a full refund.
When refunds are not available
Refunds are not available after the 14-day window or once a seasonal pass or lifetime plan has been substantially used. We may also decline refunds in cases of abuse or violation of our terms.
How to request a refund
To request a refund, contact us at agha@notely-vault.xyz with your account email and order details. We will process eligible requests in accordance with this policy.
This refund policy forms part of our Terms of Service.